Health & Safety

Updated October 27, 2022

Guiding Principles

• We are committed to bringing live performances to our spaces, while maintaining guest safety as our #1 priority.
• Our policies and protocols for responding to the COVID-19 pandemic were created with the safety of our students, faculty, staff, and visitors to all of our campuses in mind.
• Our primary goal is to continue the College’s vital mission of education and workforce training while providing safe and secure facilities.
• Our plans follow recommendations from the state and federal government, Centers for Disease Control and Prevention, and the North Carolina Department of Public Health.

Guidelines for Patrons: What Can YOU Do?

Masks, Vaccine Requirements, & Social Distancing

• Artist is responsible for determining mask, vaccination, and/or test requirements for guests. This information will be posted to the individual event page.

Other Ways to Help

• Please do not come to an event if you have any of the following symptoms:

– Coughing
– Shortness of breath or difficulty breathing
– Fever
– Chills
– Repeated shaking with chills
– Runny nose or new sinus congestion
– Muscle pain
– Sore throat
– Fatigue
– New GI symptoms
– New loss of taste or smell

• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, please use a hand sanitizer that contains at least 60% alcohol.
• Thank you for being patient and kind to all volunteers, staff, and each other as we all try to adjust to a new normal.

Be Our Guest: What to Expect

Security and Entry Process

• Accessibility services are still available, but we emphasize that your companion is always the preferred assistant. More information can be found on our Accessibility page.
• We will open our lobby doors approximately 60 minutes prior to showtime to allow for less crowding and queuing. We encourage you to arrive early!
• Pre-security queuing will happen outside, in open air.
• We utilize cutting-edge security screening equipment, Evolv, which allows you to pass quickly and touch-free through the process. Please remember that, with certain exceptions, bags larger than 12”x12”x6” are not permitted. For those who need to bring a bag, a small, clutch-size bag is preferred.
• For more information about security and entry, visit our Safety First page.

Lobby and Concessions

• Sanitation stations placed throughout the Center.
• Custodians regularly disinfect all surfaces.

Keeping You Safe: Facility Protocols

• All Wilson Center staff and volunteers are required to provide the Wilson Center with proof of vaccination or a negative PCR/rapid antigen (no at-home) test for COVID-19 taken within 72 hours of their shift.
• Our custodial staff has been thoroughly trained on best practices to keep our facility clean.  They use both a “hands-on” approach to hard and frequently-touched surfaces and commercial disinfectant sprayers for soft surfaces, such as our seats and lobby furniture.
• All employees completed the Count On Me NC training, which is accepted as best practice by the North Carolina Department of Health and Human Services.
• Employees and volunteers will all be equipped with PPE, as well as disinfectant wipes, to regularly wipe down their areas of use.
• All employees are required to follow CFCC’s Campus Exposure Procedure. CFCC administration reports regularly to the specialists at the health departments of New Hanover and Pender counties.
• We amended our backstage protocols to ensure that all touring and performing groups are following the latest guidance from the CDC and industry professionals. All departments of our facility are taking all reasonable precautions from back to front-of-house.
• There is scientific consensus that air purification and good ventilation can reduce airborne germs in indoor spaces. The HVAC system at the Wilson Center is a modern, high efficiency air conditioning system completed in 2015. It uses MERV 13 rated filters – the highest level of filtration typically used in commercial buildings, and all outside (ventilation) air is filtered and conditioned. Our system meets or exceeds the recommendations of the American Society of Heating, Refrigerating and Air-Conditioning Engineers for air conditioning systems operation during pandemic conditions.
• Artist is responsible for determining vaccination and/or test requirements for their staff, performers, and guests of the event. Venue will support Presenter with enforcing these requirements. Vaccination requirements can be found on the event page.

More Information

• Please visit cfcc.edu/coronavirus for more information regarding Cape Fear Community College’s policies.
• For information on event cancellations and postponements, visit our Event Status page.